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Privacy

Privacy notice

Plain language, for this pre-launch site. We collect only what we need to reply to you, and you stay in control of it.

Pre-launchWhat you submit is sent to and stored on the platform's server. This is a pre-launch demo: use sample details, because its data may be reset at any time.

Who we are

This site is run by the founder's office of the MominSheikh.com Ecosystem at www.mominsheikh.com. You can reach us about privacy at [official business email to be confirmed], or through the contact page.

What we collect and why

WhatExamplesWhy
Enquiry and booking detailsName, email, organisation, market, message, chosen timeTo reply to your request (purpose: enquiry_contact)
Account detailsName, email, rolesTo sign you in and show your portal
Consent recordsWhat you agreed to, when, which notice version, languageTo prove what you agreed to and honour changes
Optional updatesYour email, only if you opt inTo send occasional updates (purpose: marketing)

We do not sell your data, and we do not collect more than these purposes need.

The AI assistant

Ask Momin is automated, not a person. Today it looks up answers in an approved knowledge base in your browser; no AI model writes them and your questions are not sent to a server. It cites its sources and never takes actions on your behalf — it cannot book, buy, sign or change anything. Our Responsible AI policy sets the commitments that will apply before any AI feature is offered.

Your rights

  • Access the data we hold about you
  • Download a copy of it
  • Ask us to correct it
  • Ask us to delete it
  • Withdraw marketing consent at any time

You can exercise these rights yourself in the Privacy Centre of the client portal (sign-in required).

Open the Privacy Centre

We aim to respond well within legal deadlines: under Oman's Personal Data Protection Law, within 45 days; under the EU GDPR, within one month.

Retention and legal hold

We keep enquiry and booking details only as long as needed to handle your request and any follow-up work. If a record is under a legal hold — for example because of a dispute or a legal obligation — it is kept until the hold is lifted, and we tell you when a deletion request is affected by one.

Where your data is stored

Enquiries, bookings, accounts and consent records are stored on the platform's server. Your browser keeps only the few items listed in the cookie policy.

When the platform launches, data will be hosted with licensed providers, with EU data hosted in the EU.

International transfers

The ecosystem serves Pakistan, Oman and the EU. Where personal data must move between countries after launch, it will be protected by appropriate safeguards — for EU data, Standard Contractual Clauses with a transfer impact assessment.

Cookies and local storage

Only essential items are kept on your device until you choose. Remembering your language is optional and off until you allow it; nothing is used for analytics or advertising. The cookie policy lists every item, and you can change your choice at any time from "Cookie settings" at the foot of every page.

This notice will be finalised in MSE-18 before launch. It is not legal advice.