Guides
Guides for everyone who works with us
Each guide says what you can do, what you will be asked for and what is planned. The platform is in development: every guide marks what is available at launch and what is planned.
MSE-73 · Visitors, subscribers and members
Getting started: visitors and members
What you can do without an account, creating an account, choosing your language, finding content, joining the community, taking your first course, your privacy choices and how to get help.
MSE-74 · Members and learners
Member and learner handbook
Membership tiers, joining and leaving, courses, cohorts, assignments and certificates, events, the community and its rules, AI in your membership, your privacy and organisation seats.
MSE-75 · Clients and their colleagues
Client portal user guide
Joining the portal, roles in your organisation, projects and milestones, approvals, files, meetings, requests and changes, invoices and payments, support, security and the end of an engagement.
MSE-77 · Partners, prospective partners and the partnerships team
Partner portal guide
Getting in, registering referrals, tracking deals, co-selling, reading commission statements, finding approved resources, getting support and keeping customer information safe.
MSE-78 · Freelancers, contractors, consultants and other external talent
Talent and freelancer guide
Joining the talent network, your profile, availability and rates, being matched, starting an assignment, the shared workspace, timesheets, getting paid and ending an engagement well.
MSE-79 · Instructors, guest experts, mentors and content creators
Instructor and creator guide
Becoming an instructor, planning and building courses, assessments and certificates, review and publishing, live sessions and cohorts, learners, analytics, earnings, rights and AI.
MSE-80 · Organisation owners and administrators
Organisation owner and administrator guide
Structure and workspaces, members and invitations, roles and permissions, plans and billing, security, integrations, data export and retention, audit, and ending an organisation safely.
The investor guide is shared with investors under a non-disclosure agreement and is not published here. To ask about investing, use the investors page.